General Terms & Conditions

Registered Company Information

Registered Company: Gaze Out

Registered in France

Registered Address: 208 rue Saint-Maur, 75010 Paris, France

Definitions

In these conditions, the following terms shall have the following meaning "the company" means Gaze Out Limited. "Customer" means the Customer of the Company. "Contract" means any contract for the sale of goods by the Company to the Customer.

Payment

Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the Company's choosing, but the Company will attempt to comply with the Customer's selection. Carriage will be at cost to the customer and forms part of the invoice. Gaze Out aims to dispatch goods within 1 working day. Customers in France, please allow 3 working days to report to Gaze Out Limited any outstanding orders, 7 working days for Europe, 10 working days for the rest of the World.

Gaze Out reserves the right to cancel any order of its choosing before dispatch. In this instance, we will issue a full refund at the point of cancellation.

Claims

Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded a reasonable opportunity to investigate any claim made hereunder. If so requested in writing or verbally by the Company, the Customer shall promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the Company for examination.

Liability

  • Suppose the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity. In that case, the Company shall, at its option, replace them with similar goods or allow the Customer credit for their invoice value.

  • Suppose the Customer establishes that any of the goods are defective. In that case, the Company shall, at its option, replace them with similar goods or allow the Customer credit for their invoice value.

  • In no circumstances shall the Company's liability to the Customer under this condition exceed the invoice value of the goods.

Returns

You have the right to cancel your order up to 14 days after the order receipt date, as long as the items are in their original condition, with all tickets and tags attached. Failure to keep the items in an unused, resalable condition may result in a reduced refund.

For full details of our returns procedures, please see the returns and exchanges page.

Specifications

The Company reserve the right to alter specifications to those stated on the website, including slight differences in color, shade, and size. The Customer's statutory rights will not be affected.