Data, Cookies, and Privacy
Here we have a full explanation of how Gaze handles your privacy and data, including a complete list of other organizations we may share your data with.
Most importantly, if you'd like to know more or have any questions we may not have answered, please email us via our contact page.
Cookies are small text files stored on your computer by your web browser to allow websites to remember you from one page to the next. Without cookies, you wouldn't be able to log in to our website or add an article to the shopping basket and buy it. Cookies are pretty essential, and this website wouldn't work correctly without them.
Changing Your Cookie Settings
You have control over how, if, and when your web browser stores cookies. How you go about changing these cookie settings depends on which browser you are using to access our website. If you need any help with managing your browser's cookie settings, then the super-nerds at AboutCookies.org can provide you with all of the information and instruction you'll need.
This store is owned and managed by Gaze Out. You can find our full contact details on the contact page.
This policy covers how Gaze Out treats personal information collected on this and other websites, including information related to your past use of our website, such as previous order details.
Personal information is personally identifiable information about you, such as your name, address, email address, phone number, and so on, that is not usually publicly available.
To offer you Stripe's payment methods, we might, in the checkout, pass your personal data in the form of contact and order details to Stripe, for Stripe to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Stripe's own privacy notice.
Information Collection and Use
Gaze Out collects personal information when you use the Gaze Out website.
Gaze Out collects information about your transactions with us.
Gaze Out automatically receives and records information on our server logs from your browser, including your IP address, Gaze Out cookie information, and the pages you are browsing.
Gaze Out uses information for the following general purposes:
To fulfill your requests for products and services.
To improve our services.
To contact you.
To conduct research.
To provide anonymous reporting of customer activity for our management team.
Gaze Out does not store your credit card, debit card, or PayPal account details on its server or systems. Payments are processed by our payment provider, and it is they who keep this information for us to receive your payment and issue any refunds if necessary. At no time does Gaze Out have access to your credit card details.
Information Sharing and Disclosure
Gaze Out does not rent, sell, or share personal information about you with other people or companies except to provide products or services you've requested from our website, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal processes. Or to establish or exercise our legal rights or defend against legal claims.
Below is a complete list of how and why we may share data to deliver our services.
Shopify: Shopify is a cloud-based eCommerce platform that operates our online store and point of sale. They are fully safeguarded and have several data protection tools in place, and Squarespace will not share or pass on data.
If you place an order with Gaze Out on our Shopify account, we will store invoice details (full name, billing address, shipping address, telephone number - if provided - and email address). These form part of our financial records.
We also store the IP address from which the order was placed for fraud protection purposes.
Shopify triggers and sends all emails related to the processing of an order or return. By placing an order with us, you agree to receive these specific emails.
Shopify has servers located in the US and the EU.
Stripe: Stripe is our payment processor. By shopping with Gaze Out, you agree to allow us to pass on your card details (via the webshop or PDQ) to Stripe. Gaze Out does not view or store these card details, and they are held and processed at all times by Stripe.
Paypal: If you choose to pay via PayPal on our website, we will store the email address and reference code for that PayPal transaction. Our PayPal account will also keep your delivery address and pass it back to your Squarespace account.
Outlook: Our internal and external email is handled securely by Microsoft's Outlook. Customer emails are stored for future reference.
Our internal policy is not to hold any data locally, except to process it (for example, if complaining customer lists). At this point, we will revert to storing this information within our cloud-based drive as soon as we have finished processing it.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and services to you and to do their jobs.
We have physical, electronic, and procedural safeguards to protect personal information about you.
Gaze Out may update this policy at any time. We will notify you about significant changes in how we treat personal information by sending a notice to your account's primary email address or by placing a prominent notice on our website. If we choose to send an email, you will receive the email even if you are not subscribed to our email mailing list.
Questions and Suggestions
If you have questions or suggestions on how Gaze Out may improve, please contact us via our contact form.